Refund & Return Policy
At Belloi, we strive to ensure that you are completely satisfied with your purchase. If you are not fully happy with your order, we’re here to help.
Returns
We accept returns under the following conditions:
- The product must be unused, unopened, and in original packaging
- Return request must be raised within 7 days of delivery
- Products that are damaged, used, or tampered with will not be eligible
Non-Returnable Items
The following items are not eligible for return:
- Used or opened cosmetic products
- Products without original packaging
- Items purchased during sale or special promotions (if mentioned)
Refunds
Once your returned product is received and inspected:
- You will be notified about the approval or rejection
- If approved, your refund will be processed within 5–7 business days
- Refund will be issued to your original payment method
Late or Missing Refunds
If you haven’t received your refund:
- Check your bank account
- Contact your payment provider
- If still not received, contact us at: info@belloi.in
Exchanges
We only replace items if:
- The product is defective or damaged during delivery
Damaged / Wrong Product
If you receive a damaged or incorrect item:
- Contact us within 48 hours of delivery
- Share unboxing video/photos as proof
Return Shipping
- Customers may be required to ship the product back
- In case of damaged/wrong product, return shipping will be covered by us
Contact Us
For any return/refund queries:
info@belloi.in
+91-9324974161
